Privacy Policy

Your privacy is important to us. Learn how Elevora collects, uses, stores, and protects your personal information while ensuring a secure and transparent experience across our website and services.

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Introduction

At Elevora, protecting your privacy is one of our highest priorities. We are committed to being transparent about how we collect, use, store, and protect your personal information when you interact with us.

This Privacy Policy explains how we collect information through our website, mobile applications, social media platforms, email communications, online forms, events, and other services provided by Elevora (collectively referred to as the “Site”). It also outlines how we use that information, the choices available to you, and the measures we take to safeguard your data.

By using our Site or engaging with our services, you acknowledge and agree to the practices described in this Privacy Policy.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at privacy@elevora.org or through the contact details provided on our website.

1. Collection of Personal Information

When you interact with Elevora through our website or services, we may collect personal information to provide you with a secure, efficient, and personalized experience.

a. Information You Provide

We may collect personal information that you voluntarily share with us when you:

Make a donation
Register for an account
Subscribe to newsletters or updates
Complete contact or inquiry forms
Register for events or volunteer opportunities
Participate in surveys, campaigns, or community programs

This information may include your name, email address, phone number, mailing address, payment details, and any other information you choose to provide. We use this information to process donations, respond to your requests, improve our services, and keep you informed about Elevora’s programs and initiatives.

b. Sensitive Information

We only collect sensitive personal information when it is necessary and with your explicit consent, as required by applicable laws. Unless specifically requested, please do not submit information related to your race, ethnicity, religion, political opinions, health, biometric data, criminal history, or other sensitive personal details.

If sensitive information is provided without our request, Elevora reserves the right to remove or securely delete such information when appropriate.

c. Information About Children

Protecting children’s privacy is important to Elevora. Our website and online services are not intended for children under the age required by applicable law, and we do not knowingly collect personal information from minors without appropriate parental or legal guardian consent.

If we become aware that personal information has been collected from a child without the necessary authorization, we will take reasonable steps to delete that information promptly.

d. Location Information

Some features of our website may request access to your device’s location to improve your experience or provide location-based services. Location sharing is entirely optional and can be managed through your browser or device settings. If you choose to enable this feature, your location data may be used to personalize content, improve our services, or enhance community engagement where applicable.

e. Automatic Information Collection

When you visit the Elevora website, certain information may be collected automatically to help us improve performance, security, and user experience.

IP Address

We may collect your device’s IP address to understand general visitor locations, enhance website security, analyze traffic, and improve our services.

Browser & Device Information

Your browser may automatically share technical details such as your browser type and version, operating system, device type, screen resolution, and language preferences. This information helps us optimize the website across different devices and platforms.

Social Media Features

Our website may include links, widgets, or plugins from social media platforms. These features may collect information about your interaction with our website in accordance with the privacy policies of the respective social media providers.

Cookies

Elevora uses cookies and similar technologies to improve website functionality, remember your preferences, analyze visitor behavior, and enhance your browsing experience. We may also use trusted analytics services, such as Google Analytics, to better understand how visitors use our website.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain website features and limit parts of the site’s functionality.

Managing Cookies

You can control or disable cookies at any time through your web browser settings. Most browsers allow you to block, delete, or receive notifications before cookies are stored on your device. Please note that disabling cookies may affect the functionality of certain features and limit your experience on our website.

Google Analytics

Elevora may use Google Analytics and similar analytics tools to better understand how visitors interact with our website. These services collect information such as your browser type, device information, IP address, pages visited, referral source, and the date and time of your visit.

The information collected helps us:

Analyze website traffic and performance.
Improve website functionality and user experience.
Understand visitor preferences and engagement.
Enhance our programs and digital services.

You can opt out of Google Analytics tracking through your browser settings or by using Google’s opt-out tools.

Do Not Track (DNT)

Some web browsers include a “Do Not Track” (DNT) feature that signals websites not to track your online activity. Because there is currently no universal standard for responding to these requests, Elevora may not respond to DNT signals and will continue to operate as described in this Privacy Policy.

2. How We Use Your Information

Elevora uses the personal information we collect to provide our services, improve your experience, and support our mission. Depending on how you interact with us, we may use your information to:

Respond to your inquiries and provide customer support.
Process donations, volunteer registrations, and event participation.
Send newsletters, updates, and information you have requested.
Notify you about programs, campaigns, events, and fundraising initiatives.
Improve our website, services, and user experience through research and analytics.
Conduct surveys and evaluate feedback to enhance our programs.
Maintain security, prevent fraud, and comply with legal obligations.
Contact you regarding important updates, policy changes, or administrative notices.
Use your information for other purposes only with your consent or where permitted by applicable law.

We may also use anonymous or aggregated data that cannot identify you personally for research, reporting, website optimization, and other legitimate business purposes.

3. Sharing Your Information

Elevora respects your privacy and does not sell your personal information to third parties.

We may share your information only when necessary, including:

With trusted partners, affiliates, or service providers who help us operate our website, process donations, manage events, provide technical support, or deliver services on our behalf.
With payment processors and other vendors responsible for securely handling financial transactions.
When required by law, legal process, or to protect the rights, safety, and security of Elevora, our supporters, or the public.
In connection with a merger, acquisition, restructuring, or transfer of organizational assets, where permitted by applicable law.

All third-party service providers are expected to protect your information and use it only for the purposes for which it was shared.

4. Your Privacy Rights and Choices

At Elevora, we respect your privacy and provide you with choices regarding how your personal information is collected and used.

You may manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

Depending on your location and applicable privacy laws, you may have the right to:

Request access to the personal information we hold about you.
Request correction or update of inaccurate or incomplete information.
Request deletion of your personal information where permitted by law.
Request restriction or object to the processing of your personal information in certain circumstances.
Withdraw your consent where processing is based on your consent.
Request a copy of your personal information in a portable format, where applicable.
Object to automated decision-making or profiling where permitted by law.

To exercise any of these rights, please contact us using the contact details provided below. We will review and respond to your request in accordance with applicable data protection laws.

If you believe your privacy rights have been violated, you may also have the right to file a complaint with your local data protection authority.

4. Changes to This Privacy Policy

Elevora may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide.

Any updates will become effective once they are published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website after any updates constitutes your acceptance of the revised Privacy Policy.

5. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how Elevora handles your data, we’d be happy to assist you.

Email: privacy@elevora.org
General Inquiries: info@elevora.org

Elevora Headquarters
701 North Fairfax Street
Alexandria, VA 22314
Attn: General Counsel

Phone: +91 xxxxxxxxxx

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