Effective: 11/2023
Lift Lending, LLC, along with its affiliates and third-party service providers (collectively referred to as the "Company"), communicates electronically with consumers and customers. To utilize our services, you must consent to receiving all communications electronically, as outlined below. By proceeding with any transaction with the Company, you agree to receive all documents, disclosures, and notices electronically. We may contact you via phone, SMS, or email for application processing, account servicing, financial product updates, and other business-related purposes.
Electronic Communications may be provided through our website, mobile application (collectively, the "Site"), emails, text messages, or other digital means. These communications will be considered "in writing," so you should print or save copies of important documents for your records. This consent applies to all online interactions between you and the Company, including those conducted on mobile devices such as smartphones and tablets. By agreeing, you accept that all communications and transactions with us will occur electronically. However, we may still send paper copies of certain documents at our discretion.
To access certain personalized communications, you may be required to log into the Site or your customer portal. Some communications may be available on the public portion of our website. To access and retain these materials, If these system requirements change and impact your ability to receive communications, we will notify you.
Access to Electronic Communications. In order to access certain personalized Electronic Communications, you will be required to log in to the Site or your customer portal. Other Electronic Communications may be accessible on the public portion of our Site. To access and retain Electronic Communications, at a minimum you will need to use the following computer software and hardware: A PC or Mac compatible computer or other device capable of accessing the Internet, access to an e-mail account and an SSL-enabled modern web browser that supports HTML 5, JavaScript and CSS3. You will also need software capable of reading PDF files and have sufficient electronic storage capacity on your hard drive or other data storage facility, or a means to print or store notices and information through your browser software. You are agreeing and confirming that each device you use to access the Site satisfies each of these requirements. If these requirements change while you are maintaining an active relationship with us and the change creates a material risk that you may not be able to receive Electronic Communications, we will notify you of these changes.
SMS Terms & Conditions. By providing your mobile number and opting-in, you give Lift Lending permission to send you account-related text messages, company announcements, customer support through chat on demand and account notifications in conjunction with the services you have requested. Number of messages will vary by account. Message and data rates may apply. To opt-out, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you. To request support, text HELP to any text message we send you or call us at (877) 503-2228. Wireless carriers are not liable for undelivered or delayed messages.
No Right to Paper or Non-Electronic Records. Electronic Communications are generally not available on paper or in a non-electronic form from us. If you do not consent to the use of Electronic Communications, this service will not be available to you. However, we may at our option provide a copy of an Electronic Communication in paper-based media as requested by you. You may request a paper copy of any Electronic Communication by e-mailing your request to us at this Site, or by contacting us at: Lift Lending, LLC, Attn: Customer Service, 8615 Freeport Pkwy Ste 250, Irving, TX 75063; help@liftlending.com; or (877) 503-2228. If we agree to provide the requested paper copy of an Electronic Communication, we may charge you our fees and charges then in effect for providing the paper copy.
You may withdraw your consent to receive Electronic Communications at any time without penalty. To do so, contact us at the information provided above. Withdrawal of consent will not affect the validity or enforceability of prior electronic disclosures. Even if you withdraw consent, we may still communicate with you electronically regarding documents that are not legally required to be in writing.
Updating Your Contact Information. You should keep us informed of any change in your electronic address or mailing address. You may update such information by logging into the Site and providing the updated information. You may also contact us at:
Lift Lending, LLC
Attn: Customer Service
8615 Freeport Pkwy Ste 250
Irving, TX 75063
help@liftlending.com
(877) 503-2228
PLEASE PRINT OR SAVE THIS CONSENT FOR ELECTRONIC COMMUNICATIONS FORM AND RETAIN A COPY FOR YOUR RECORDS.
